Question 1

What can I expect from the event?

Accepted Answer

« Titanic – The Artifact Exhibition » is an educational exhibition for families that focuses on the memorable stories of the men and women aboard the legendary RMS Titanic. The presentation of more than 200 moving objects and the reconstruction of the ship's cabins and emblematic places tell the true story of this terrible shipwreck. Visitors will be able to see authentic objects brought to the surface by Paul-Henri Nargeolet, Director of Underwater Research, and his teams.

Question 2

Where is the experience located?

Accepted Answer

Tour & Taxis / Shed 3 bis Avenue du Port 86c / Havenlaan 86c1000 Bruxelles. See exact location on the map here.

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

This experience is held indoors in an air-conditioned venue.

Question 4

Is there air conditioning?

Accepted Answer

The exhibition hall is air-conditioned to 21°C with a humidity level of 50% which is the temperature and hygrometer required for the proper conservation of the Titanic's artifacts.

Question 5

How long does the experience last?

Accepted Answer

For you to have an estimate, people usually spend  75 minutes at this experience.

Question 6

Will food and beverage be available on site for purchase?

Accepted Answer

Unfortunately, there won't be food or beverage for purchase at this event. Food & beverage is not allowed inside the exposition.

Question 7

Is there parking available?

Accepted Answer

There will be parking available at Parking Esplanade – Anna Bochdreef – 1000 Brussels.

Question 8

Will there be additional sessions?

Accepted Answer

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Question 9

Is there Virtual Reality?

Accepted Answer

This experience does not have virtual reality.

Question 10

Is there a dress code?

Accepted Answer

There's no defined dress code for this experience; a casual look will be fine.

Question 11

Will there be merchandise for sale?

Accepted Answer

Yes! There will be merchandise for sale at the shop.

Question 12

Where can I get tickets?

Accepted Answer

In the Fever App, available on Google Play and the Apple Store
On the Fever website

Question 13

Can I purchase tickets at the door?

Accepted Answer

We will have a box office on site (payment by card only). However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.

Question 14

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

Question 15

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 16

I can't find my ticket. What should I do?

Accepted Answer

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 17

Are refunds allowed? What is the exchange policy?

Accepted Answer

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Question 18

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 30 minutes.

Question 19

Can I bring animals? Are service dogs allowed?

Accepted Answer

Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.

Question 20

Is the venue accessible?

Accepted Answer

Yes, the event is being held in an accessible venue.

Question 21

Will there be strobe lights?

Accepted Answer

This event won't include strobe lights.

Question 22

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.

Question 23

Will restrooms be available on site?

Accepted Answer

This venue has restrooms—please ask our staff on site for indications.

Question 24

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Question 25

Is there a Lost & Found?

Accepted Answer

We would recommend to ask the staff at the venue if they have found your belongings.

Question 26

Is there an age requirement?

Accepted Answer

All ages are welcome to this experience and the space is accessible for prams/strollers. Kids under  5 years old will be allowed in for free.

Question 27

Will there be an audio guide?

Accepted Answer

This experience will include an audio guide in French, Dutch & Englush . Please ask the staff for it!

Question 28

Can I make a Group Booking or do you offer a discount for groups?

Accepted Answer

Yes, there are group tickets available to book for groups of 20+ people.

Group Booking (>34 people) for Titanic The Artifact Exhibition in Brussels